Terms & Privacy

Nanto Talent is a talent placement division of Nanto Ventures Limited, a private limited company incorporated in Kenya. We source, vet, train, and place Kenyan healthcare professionals with US-based healthcare organisations, hospitals, pharmaceutical companies, and clinical operations teams (“Clients”). These Terms govern all placement engagements and service agreements entered into with Nanto Talent.

Our services include candidate sourcing, multi-stage vetting and assessment, American Work Standards training certification, placement coordination, and post-placement support including monthly performance check-ins. We act as an intermediary and ongoing support partner — not as an employer of record. The placed professional is engaged directly by the Client.

We reserve the right to decline, pause, or terminate a placement engagement if we determine that the working environment does not meet the welfare and professional standards we commit to our candidates.

All placement fees are success-based — no fee is charged until a candidate is hired. Specific fee structures, retainer arrangements, and payment schedules are set out in the individual Service Agreement between Nanto Talent and the Client. Quoted fees are binding only when confirmed in writing in a signed Service Agreement.

Invoices are due within 14 days of issue unless otherwise agreed in writing. Late payments accrue interest at 1.5% per month on the outstanding balance.

We offer a 60-day replacement guarantee. If a placed professional leaves or is released within 60 days of their start date for reasons within our assessment scope (skills, conduct, or cultural misalignment), we will source and place a replacement candidate at no additional placement fee, subject to the following conditions:

• The Client notifies us in writing within the 60-day window.
• The Client has fulfilled all agreed payment obligations.
• The departure was not caused by changes in the Client's role scope, budget, or organisational restructuring.
• The Client engaged in good faith with our onboarding and check-in process.

The replacement guarantee covers one replacement per placement. It is not transferable and does not constitute a warranty of employment outcome.

Clients are responsible for providing an accurate, complete description of role requirements, working environment, tools, and expectations prior to candidate matching. Clients agree to:

• Treat placed professionals with respect and in compliance with applicable employment laws.
• Maintain any applicable data handling agreements (including Business Associate Agreements where required under HIPAA) directly with the professional or through their own compliance infrastructure.
• Not solicit, recruit, or engage other Nanto Talent candidates outside a formal engagement for a period of 12 months from first introduction.
• Notify us promptly of any performance concerns so our support team can intervene before escalation.

Both parties agree to maintain strict confidentiality regarding candidate profiles, salary information, business processes, and any proprietary training materials shared during an engagement. Candidate profiles shared by Nanto Talent are for evaluation purposes only and must not be shared with third parties without our written consent.

Our training curriculum, vetting methodology, and candidate scoring frameworks are the intellectual property of Nanto Ventures Limited and may not be reproduced, reverse-engineered, or repurposed without express written authorisation.

Nanto Talent is not a Covered Entity or Business Associate under the US Health Insurance Portability and Accountability Act (HIPAA). Clients operating in a HIPAA-regulated environment are solely responsible for ensuring their own compliance, including executing appropriate Business Associate Agreements with placed professionals who will have access to Protected Health Information (PHI).

We provide HIPAA awareness training as part of our American Work Standards program to prepare candidates contextually. This training does not constitute legal compliance certification and does not transfer HIPAA obligations from the Client to Nanto Talent.

To the maximum extent permitted by applicable law, Nanto Ventures Limited and Nanto Talent shall not be liable for any indirect, incidental, consequential, or punitive damages arising from a placement engagement, including but not limited to: loss of business, lost revenue, data breaches caused by a placed professional, or regulatory penalties incurred by the Client.

Our total aggregate liability to any Client in connection with a placement shall not exceed the total placement fee paid by that Client for the specific engagement giving rise to the claim.

These Terms are governed by the laws of Kenya. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Nairobi, Kenya under the Nairobi Centre for International Arbitration (NCIA) rules.

Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

Nanto Talent reserves the right to update these Terms at any time. Material changes will be communicated to active Clients via email with 30 days' notice. Continued use of our services after the notice period constitutes acceptance of the revised Terms. The current version is always available at nanto.com/talent/legal.

Nanto Ventures Limited (Nanto Talent), Nairobi, Kenya, is the data controller responsible for personal data processed in connection with our services. For all privacy matters, contact us at talent@nanto.com.

From Clients (employers): Company name, billing address, contact name, work email address, phone number, role requirements, and any additional context provided during the engagement process.

From Candidates: Full name, contact details, educational credentials, professional history, assessment results, references, and training records generated through our vetting and American Work Standards program.

From website visitors: Standard web analytics data (page views, device type, referral source) via privacy-respecting analytics tools. We do not use third-party advertising trackers.

We process personal data for the following purposes:

• Matching candidates to Client role requirements.
• Conducting candidate vetting, training, and certification.
• Communicating with Clients and candidates throughout the placement lifecycle.
• Managing invoicing and payment records.
• Providing post-placement support and monthly check-ins.
• Improving our vetting methodology and training programs.
• Complying with legal obligations under Kenyan law.

We do not sell, rent, or trade personal data to third parties. Candidate profiles are shared with Clients only with the candidate's knowledge and as part of an active placement process.

We process personal data on the basis of: (a) contractual necessity — to deliver placement services; (b) legitimate interests — to improve our services and maintain our candidate and client relationships; and (c) consent — where explicitly provided, including candidate consent to profile sharing. You may withdraw consent at any time without affecting prior processing.

Client and placed candidate records are retained for 5 years from the end of an engagement to meet contractual and legal obligations. Candidate profiles for individuals not placed are retained for 18 months, after which they are securely deleted unless renewed consent is given. Website analytics data is retained for 12 months on a rolling basis.

We implement appropriate technical and organisational measures to protect personal data, including access controls, encrypted storage, and restricted sharing on a need-to-know basis. All staff with access to personal data are trained on confidentiality obligations.

While we take all reasonable precautions, no system is entirely immune to breach. In the event of a data incident affecting your rights, we will notify affected parties as required by applicable law.

Our operations span Kenya and the United States. Candidate data may be transferred to and processed by Clients in the United States as a necessary part of the placement service. We take steps to ensure appropriate safeguards are in place for such transfers, including contractual commitments from Clients regarding data handling.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure where data is no longer necessary for its original purpose.
• Withdraw consent to data processing at any time.
• Object to processing based on legitimate interests.

To exercise any of these rights, contact talent@nanto.com. We will respond within 30 days.

Our website uses only essential cookies necessary for basic functionality. We do not use tracking or advertising cookies. Analytics data is collected in aggregate form and cannot be used to identify individual visitors.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy at nanto.com/talent/legal with a revised effective date. For significant changes, active Clients and candidates will be notified directly by email.